![]() Alternately, right-click the Box Sync icon in the system tray (bottom right corner of your screen - near the clock) and click Open Sync Folder. You can access this folder from the Favorites section in the left pane of Windows Explorer. Your synced files are stored in a new folder called Box Sync. Box Sync starts automatically when the installation completes.MSI file when the download is complete and follow the installation instructions. Windows Box Sync system requirements for Windows You can access this folder from the Favorites section in the left pane of your Finder window. Double-click on Box Sync in your Applications folder.Drag the Box Sync app icon into your Applications folder.Open the DMG file when the download is complete.Download the Box Sync Installer DMG file.macOS Box Sync system requirements for macOS Content that syncs down to your computer is available for offline access, and if you make changes to the synced files locally, these changes automatically sync back up to your Box account. You can then navigate and modify content stored on the Box website through your computer’s native file browsing interface, without using a web browser. If you have more questions on this, email call 86.Box Sync is a productivity tool that enables you to mirror data stored on Box to your desktop. Here is a link with more information on changing from Box Sync to Box Drive: Box Sync is a desktop sync application that keeps all your files safe and secure in the cloud, while having them available on your computer and accessible from anywhere, on any device with Box. Now click on the Box icon in the taskbar to open this screen. You can check in your taskbar for a Box icon. If you hover your mouse over the icon in the taskbar, it will identify it. (You could also have Box Sync set to show every folder.) If it only shows a few of your folders it is more likely Box Sync.Ģ. ![]() video demo to learn five skills that will help you develop Box mastery. If it shows every folder you have in Box, it COULD be Box Drive. Box A cloud storage and collaboration suite for BYU students, faculty, and staff. You can look at your File Explorer, find your Box folder. If you are not sure whether you have Box Sync or Box Drive installled, here are a few ways to check.ġ. HOW TO TELL IF YOU HAVE BOX DRIVE INSTALLED. Depending on your Internet connection and the size of your file, that may happen very quickly or it may take a while. With Box Drive, you will see all of your folders and files - but they will not be stored on your computer unless you open and save a file - and then it will be stored long enough to sync with Box.com. A local copy of the files and folders you selected was stored on your computer. Most people did not select all of their folders. With Box Sync, you had the option of selecting the folders you wanted to see on your desktop. ![]() Search for box drive, then click on the Box Drive app to install it.ĭIFFERENCE BETWEEN BOX SYNC AND BOX DRIVE. ![]() From there, click on Apps on the left side of the screen. To do that, open a browser and go to and sign in. Go to your Programs or Finder and uninstall Box Sync or Box Drive.Ģ. TO FIX THE PROBLEM, YOU NEED TO REPLACE BOX SYNC WITH BOX DRIVE ON YOUR COMPUTER.ġ. The symptom of the issue is new files placed in your box.com account that you can see in the browser are now longer showing in the desktop folder. If your Box Sync stops working in 2020 or later, it is probably because it has been replaced with Box Drive. Box Drive is natively integrated into Mac Finder and Windows Explorer, making it easy to share and collaborate on files. ![]()
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